I thought my mortgage company was going to pay my premium, so why am I getting a bill?

Your insurer likes to keep you in the loop to make sure you’re aware that the billing has gone out. Sometimes, you’re simply copied so that you know your lender is being billed; however, if your lender doesn’t pay the bill, or if there’s not an escrow account set-up, it is ultimately your responsibility to make sure your premium is paid so that coverage can continue. If you ever have any questions about a bill, we highly recommend you call our office at 800-579-0652 and one of our team members can assist!