File a Claim

Please Complete the Form Below:

Fill the fields below accurately and we will return back to you in a short time.

Step 1 of 4

Insured Name(Required)

Contact Name(Required)

First Last

Contact Email(Required)

Contact Phone Number(Required)

Client Code / Account Number

Mailing Address(Required)

Street Address Address Line 2 City State ZIP Code

Claim Information

Property Address(Required)

Street Address Address Line 2 City State ZIP Code

Date of Loss(Required)

Property Type(Required)

If Other, please specify property type below(Required)

Was the property rented at the time of loss?(Required)

Yes

Estimated Loss Amount(Required)

Type of Loss(Required)

If Other, Please Describe(Required)

Description of Loss/Damage(Required)

Upload photos of loss/damage and any policy or fire reports you may have at this time

These items are not required at this time. However, they will be required eventually and will make the claims process much more efficient.
If you have additional photos, please email them to service@realprotect.com and include the Insured Name in the subject line.

Drop files here or

Accepted file types: jpg, jpeg, png, gif, pdf, xlsx, csv, numbers, tsv, heic, Max. file size: 150 MB.

Mortgages

Is there a mortgage on this property?(Required)

Yes

Mortgagee(Required)

Mortgagee Address

Street Address Address Line 2 City State ZIP Code

Loan Number

Confirmation

Signature(Required)

By filling out this field you are agreeing to the disclosure document.

In the event of a covered claim, your policy requires that you take steps to mitigate your loss and prevent further damage. Under a covered claim, these expenses are reimbursable, up to the policy limit. To mitigate your loss, please follow the steps below. If you have any questions, please contact us at 1-800-579-0652.

If Water Damage:

Turn off the main water supply to the property
Pump all excess water from the property
Remove any wet carpet
Cut & remove any wet drywall approx 12” above highest point of moisture
Remove any wet insulation
Save any damaged pipe for the adjuster
Place multiple fans to circulate on wet areas for drying

If Vandalism or Theft:

Secure the structure and cover any roof damage
Board up all ground-level windows and doors
Use OSB cut to the size of the opening & utilize T-25 screws
Complete claim form in its entirety
Provide pictures of the entire property including the following: Exterior – all sides
Interior – all rooms even those that are not affected by claim including the basement
Make sure to include the HVAC system, electrical panel & plumbing
Submit all receipts for incurred expenses pertinent to loss
Provide two estimates from contractors for repairs as soon as possible.

Time is of the essence; therefore do not delay mitigating the loss. Send all pertinent information you have relating to the loss. We are here to help!

Please note that any policy changes, additions, deletions or endorsements are not effective until confirmed in writing by the realprotect team.

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Hurricane Elsa - National Hurricane Center Immediate binding restrictions are being implemented by our carriers which will restrict the issuance of new business and coverage changes to all existing business. These restrictions will cover suspensions in all of Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, and South Carolina at this time and could impact other areas in the near future.

Please check with your account manager or sales executive for your particular area. Quotes on new businesses will also be halted in these areas. We will continue to monitor these restrictions and will post updates on our site as they are lifted.

For more information on the path of named storm Ian, please visit the National Hurricane Center’s website at www.nhc.noaa.gov.