FAQ Category: How Things Work

Number 1…Don’t panic! Lenders change all the time, and there’s a good chance your lender has also reached out to us. However, if you receive correspondence from your lender, you can

We get this question a lot as well, and we address it in more detail in the Billing section of our FAQ’s. Sometimes, it is easiest just to give us

We hate to see any of our clients go, but we understand that you sometimes sell your property or want to insure with someone different. In the event you need to

This may be our most frequent request. If your lender needs an updated copy of your policy, simply let us know.  You can contact us, email us at service@realprotect.com or give

Yes, absolutely! Depending on which of our insurance company partners we have you with, we may write a brand-new policy for you, or we may add your new location to your

Realprotect offers several ways you can make a change to your policy. You can click here to submit a change request via the website, email your account manager or simply give

We explain this in more detail in the dedicated claims section of our FAQ’s, but the first step is to let us know something has happened! Claims happen and we’re here

We can quote your property with some basic information – address, property type, year built, square footage and year of updates to major components like the roof and plumbing.  If